I Have an Issue (and a solution to mitigate it too)

Sometimes, during your child’s primary school years, you may experience issues that you would like to discuss and / or want addressed.

There are a number of avenues you have available to have your issue and proposed solution heard and addressed. As you are aware, there are many competing priorities in the management of McDowall SS. The P&C and School Management Team will do their best to work with you in understanding your issue and endeavouring to fix it however this is not always possible given other constraints, demands and priorities.

 

Please note, all issues relating to the management and operations of the McDowall SS are to be raised with School Administration.

 

Click on the link that best describes your issue:

 

Traffic and car parking issues

For any issues related to illegal parking or traffic concerns including the Kiss N Ride Facility please contact the Police or Local Council. The school or P&C have no influence or responsibility over such matters.

Outside of School Hours Care issue

1. Contact Manie Van Tonder at opsmanager@mcdowallss.com
2. If you are dissatisfied with the response or outcome contact Soraya Bews (President) president@mcdowallss.com
3. If you are dissatisfied with the response or outcome contact Office of Early Childhood Education and Care (07) 3634 0532 or nundah.oecec@dete.qld.gov.au
4. If you are dissatisfied with the response or outcome contact Queensland Ombudsman on (07) 3005 7000 or 1800 068 908 or ombudsman@ombudsman.qld.gov.au
5. If you are dissatisfied with the response or outcome contact The Australian Children’s Education & Care Quality Authority (ACECQA) 1300 422 327 or enquiries@acecqa.gov.au

Tuckshop issue

1. Speak with the Tuckshop Manager either in person at Tuckshop, by emailing the Manager at tuckshop@mcdowallss.com or by phone
2. If you are dissatisfied with the outcome contact the P&C Operations Manager by emailing opsmanager@mcdowallss.com

3. If you are still dissatisfied with the response or outcome related to your feedback, please contact the P&C President at president@mcdowallss.com

Uniform issue

1. Speak with the Uniform Shop Convenor either in person at Uniform Shop on a Monday or Thursday morning, by emailing the Convenor at uniformshop@mcdowallss.com or by phone
2. If you are dissatisfied with the response or outcome related to your feedback, please contact the Shops Subcommittee Chairperson at shops@mcdowallss.com
3. If you are still dissatisfied with the response or outcome related to your feedback, please contact the P&C President at president@mcdowallss.com

Infrastructure issue

P&C meetings, which are held every 4th Monday of the month (except when it falls within a school holiday period, in which case the meeting is missed until the following month) in the OSHC Building from 7-9pm are a great venue for raising issues and problem solving solutions.

The School Principal, Deputy Principal(s) and at times, local councillors and State MPs attend P&C meetings along with other parents from the school. If you would like an issue raised please contact the P&C Secretary at secretary@mcdowallss.com to have your issue placed on the agenda for the next general meeting. You don’t need to be a member to attend P&C meetings however you are only able to vote on motions being tabled if you are an active member.

Click here for more information about P&C membership.



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