OSHC Complaints, Grievances and Compliments

If you would like to provide us with feedback on what we are doing well or what we can improve on please follow the steps listed below:

  1. Contact the OSHC Coordinator by phoning 3353 5755 or seek them out in person
  2. If you are dissatisfied with the response or outcome contact the P&C Operations Manager at 3353 5755 or opsmanager@mcdowallss.com
  3. If you are dissatisfied with the response or outcome contact the P&C Association President at president@mcdowallss.com
  4. If you are dissatisfied with the response or outcome contact Office of Early Childhood Education and Care (07) 3634 0532 or nundah.oecec@dete.qld.gov.au
  5. If you are dissatisfied with the response or outcome contact Queensland Ombudsman on (07) 3005 7000 or 1800 068 908 or ombudsman@ombudsman.qld.gov.au
  6. If you are dissatisfied with the response or outcome contact The Australian Children’s Education & Care Quality Authority (ACECQA) 1300 422 327 or enquiries@acecqa.gov.au



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